Last updated: December 1, 2025
Policy on Privacy of Customer Personal Information
Machines Cash Inc. ("Machines Cash", or "we", "us", "our") is committed to protecting the privacy and security of your personal information obtained by reason of your customer relationship with Machines Cash. This policy explains the types of customer personal information we collect, how it is used, and the steps we take to ensure your personal information is handled appropriately.
Our policies and practices have been designed to comply with applicable privacy legislation.
For purposes of this Customer Privacy Policy, "Machines Cash" means Machines Cash Inc., a Delaware corporation headquartered at 1007 N Orange St, 4th Floor, Suite 2934, Wilmington, DE 19801.
Personal information is information that refers to an individual specifically and is recorded in any form. Personal information includes such things as age, income, date of birth, ethnic origin and credit records. Information about individuals contained in the following documents is not considered personal information:
Machines Cash is responsible for all personal information under its control, including any personal information that is transferred to third parties for processing, storage or other purposes. We have employees in each of our business units who are accountable for compliance with these privacy and security principles.
Machine Cash's services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from persons under 18.
Machines Cash identifies the purpose for which your personal information is collected and will be used or disclosed. If that purpose is not listed below we will do this before or at the time the information is actually being collected. You will be deemed to consent to our use of your personal information for the purpose of:
Otherwise, Machines Cash will obtain your express consent (by verbal, written or electronic agreement) to collect, use or disclose your personal information. You can change your consent preferences at any time by contacting Machines Cash's Customer Relations Centre, where our employees can help direct your call to the appropriate department within Machines Cash. To change your preferences, refer to the "How to contact us" section below.
You may unsubscribe from marketing emails at any time using the unsubscribe link in those emails or by contacting us; however, service or transactional emails related to your Account or the services are not optional.
Card-related personal information may also be processed by Third National (card issuer) and Signify Holdings, Inc. (program manager) in order to provide card issuance, transaction processing, compliance, and customer support. Card-related data is processed solely for the purposes of operating the card program, meeting legal and regulatory obligations, and providing customer support.
Digital assets used as collateral are not FDIC insured, are not bank deposits, and are subject to market volatility.
Machines Cash collects only the information required to provide products and services to you. Machines Cash will collect personal information only by clear, fair and lawful means.
We receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features.
We also receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies," and we obtain certain types of information when your browser, application, or device accesses https://www.machines.cash/ (the "Machines Cash Website").
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser, to enable our systems to recognize your browser and to provide various features.
The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer. Because cookies allow you to take advantage of some of the Machines Cash Website's essential features, we recommend you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to use any Machines Cash services that require you to sign in.
Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information, such as browser type, version and timezone setting, browser plug-in types and versions, operating system, and platform; the full Uniform Resource Locators (URL) clickstream to, through, and from our website, including date and time; cookie numbers; and the telephone number used to call our customer service number. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data on certain parts of our website for fraud prevention and other purposes. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
Machines Cash does not disclose personal information to any organization or person for any reason except the following:
You are deemed to consent to disclosure of your personal information for those purposes. If your personal information is shared with third parties, those third parties are bound by appropriate agreements with Machines Cash to secure and protect the confidentiality of your personal information.
Machines Cash retains your personal information only as long as it is required for our business relationship or as required by federal and provincial laws.
Machines Cash keeps your personal information up to date, accurate and relevant for its intended use.
You may request access to the personal information we have on record in order to review and amend the information, as appropriate. In circumstances where your personal information has been provided by a third party, we will refer you to that party (e.g. credit bureaus). To access your personal information, refer to the "How to contact us" section below.
We take steps to safeguard your personal information, regardless of the format in which it is held, including:
It's important for you to protect against unauthorized access to your password and your computer. Be sure to sign off when you've finished using any shared computer.
Our site may include third-party advertising and links to other websites. We do not provide any personally identifiable customer information to these advertisers or third-party websites.
These third-party websites and advertisers, or Internet advertising companies working on their behalf, sometimes use technology to send (or "serve") the advertisements that appear on our website directly to your browser. They automatically receive your IP address when this happens. They may also use cookies, JavaScript, web beacons (also known as action tags or single-pixel gifs), and other technologies to measure the effectiveness of their ads and to personalize advertising content. We do not have access to or control over cookies or other features that they may use, and the information practices of these advertisers and third-party websites are not covered by this Privacy Notice. Please contact them directly for more information about their privacy practices. In addition, the Network Advertising Initiative offers useful information about Internet advertising companies (also called "ad networks" or "network advertisers"), including information about how to opt-out of their information collection. You can access the Network Advertising Initiative at http://www.networkadvertising.org.
We are committed to providing you with understandable and easily available information about our policy and practices related to management of your personal information. This policy and any related information is available at all times on our website, https://www.machines.cash/ under Privacy and Security or on request. To contact us, refer to the "How to contact us" section below.
You can request access to your personal information stored by Machines Cash. To contact us, refer to the "How to contact us" section below. Upon receiving such a request, Machines Cash will:
Machines Cash responds in a timely manner to your questions, concerns and complaints about the privacy of your personal information and our privacy policies and procedures.
By email at help@machines.cash
Our business changes constantly, and this privacy notice will change also. We will e-mail notice to you of any changes to this privacy notice, and seek your express consent to each change. If you do not consent, you will not be able to use the Machines Cash Website. We are, however, committed to protecting your information and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.